Terms & conditions

Uplink sells prepaid data-only eSIM profiles. You are buying mobile data for a defined allowance and validity period, delivered as a QR code or activation string.

You do not receive a phone number. You cannot make or receive calls or SMS on an Uplink eSIM. Bank one-time passcodes and other SMS verification will not arrive on this line. Keep your existing SIM in the device for that.

Before purchase, you confirm that your device:

• supports eSIM (dial *#06# — an EID must be shown), and
• is carrier-unlocked.

Both checks are free on our Help page, and we will check any model for you on WhatsApp at no cost. An eSIM bought for an incompatible or locked device is not our responsibility once activated — but see section 4, because we will refund an unactivated one.

Our Pakistan eSIMs work on non-PTA-approved and imported handsets, because PTA registration applies to devices using a Pakistani mobile number, and we issue no number. Buying from us does not register, unblock, or legalise a handset for use with a Pakistani number. It provides data connectivity only.

You get a full refund if:

• the eSIM never activates, or cannot be installed on a compatible device;
• we are unable to deliver your order for any reason;
• the plan was materially different from what was advertised.

No refund is available once:

• the eSIM has been activated and data has been used;
• the QR code has been shared, transferred, or installed on another device.

A QR code can only be installed once, which is why an activated profile cannot be returned or resold. Refunds are issued to the original payment method and typically take 5–10 working days to appear.

Prices are shown in your local currency, converted from a daily exchange-rate snapshot. The price displayed at checkout is the price you are charged.

Prices may change without notice as exchange rates and supplier costs move. A change never affects an order already paid for.

Automatically-fulfilled plans are delivered by email within minutes of payment. Some plans are prepared by our team and are typically sent within a few hours during working hours; your order page always shows the current status.

If we cannot fulfil an order after payment, we refund it in full automatically.

Data plans described as unlimited or per-day carry a fair-use policy: after the daily high-speed allowance, speed is reduced for the remainder of that day. The applicable limit is shown on each plan.

Coverage depends on the partner networks available in each country and on your device. We do not guarantee uninterrupted service, particular speeds, or coverage in any specific location.

Don't use an Uplink eSIM for anything unlawful, to send bulk unsolicited messages, or to resell connectivity without a written agreement with us. We may suspend a profile that is being used this way.

Our liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential losses — missed bookings, lost business, or similar — arising from loss of connectivity.

Questions about these terms, an order, or a refund: WhatsApp +92 327 0026085.