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Two things decide whether an eSIM will work on your phone. Check both here — it's free and takes about a minute.
Your phone needs eSIM hardware. Here are three ways to find out, fastest first.
Dial *#06#
Open your phone dialler and type *#06#. A panel appears. If you see an EID (a long 32-digit number), your phone has eSIM. If you only see IMEI numbers and no EID, it does not.
Settings → General → About
Scroll to the bottom. If you find EID or an Available SIM / Digital SIM row, eSIM is supported. Every iPhone from the XR / XS onward has it. iPhone X and older do not.
Exception: iPhones bought in mainland China use two physical SIMs and have no eSIM.
Settings → Network → SIMs
Look for Add eSIM, Download a SIM instead, or Add data plan. If that option exists, you're good. You can also check Settings → About phone for an EID.
Generally: Galaxy S20 and newer, Pixel 3 and newer, and most 2023+ flagships.
Type your phone model. We'll tell you straight — and if it won't work, we'll say so before you spend anything.
This is the step people skip, and it's the most common reason an eSIM fails to install. A phone bought on contract abroad — from AT&T, Verizon, EE, Vodafone and the like — is often locked to that carrier even if it supports eSIM.
Settings → General → About → Carrier Lock
You want it to read “No SIM restrictions”. If it names a carrier instead, the phone is locked and you must ask that carrier to unlock it before an eSIM will work.
Try another carrier's SIM
Put a physical SIM from a different network into the phone. If it gets signal, the phone is unlocked. If you see “SIM not supported” or a network-lock prompt, it's locked. Some phones also show status under Settings → About → SIM status.
It has eSIM — but the lock is the problem
JV means Japan Version — a handset built for the Japanese market and imported here. These usually do have eSIM hardware: a JV iPhone 16 will pass the *#06# test and show an EID.
The catch is that most are still locked to a Japanese carrier, so the eSIM installs and then carries no data. Check Settings → General → About → Carrier Lock — it must say “No SIM restrictions”. If it names a carrier, you need the phone factory unlocked first, and no eSIM from anyone will work until it is.JV and non-PTA are not the same thing. Non-PTA is about registration with the PTA and affects local Pakistani numbers — our eSIMs work fine on non-PTA phones because they carry no Pakistani number. A carrier lock is a separate problem, and it is the one that actually stops an eSIM working.
Almost always unlocked
Handsets sold openly in Pakistan are typically carrier-unlocked, so this rarely bites locally. It mainly affects phones brought in from the US, UK, Canada, or Japan on a carrier contract.
Install it on WiFi, before you travel. You need an internet connection to download the profile, and most eSIMs only start counting down once they connect to a network at your destination — not when you install them.
Settings → Cellular → Add eSIM
Tap Use QR Code, scan the code we emailed you, and follow the prompts. Label it “Uplink” so you can tell it apart. Then turn Data Roaming ON for that line — this is required, and it does not cost anything extra.
Settings → Network → SIMs → Add eSIM
Scan the QR code, confirm the download, then enable the line and switch mobile data to it. Turn Roaming ON for the Uplink line.
No. These are data-only. You cannot receive calls or SMS on this line, and bank OTPs will not arrive. Keep your normal SIM in the phone for that — an eSIM runs alongside it.
Full refund
No refund
A QR code can only be installed once, which is why an activated eSIM can't be returned or resold. Check compatibility first — that's exactly why the checker above is free. Changed your mind before installing? That's a full refund. Full detail in our cancellation & refund policy.
Send us your phone model and how you'll use it. We'll tell you honestly which plan fits — or that none does.
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